11, Patrice Lumumba Road,Airport Residential Area,Accra, Ghana
+233-302 744 030
Customer Portal Login

Enabling the Digital Ecosystem across West Africa

MainOne has continued to demonstrate resilience and agility in the face of recent challenges, focused on delivering value to customers and enabling West Africa’s digital ecosystem.

MainOne has restored services and enabled regional interconnection over the last one week to ensure stability in the digital ecosystem across the region.

In addition, we are actively working with our maintenance partners, vessel owners and permitting authorities to expedite the repair of our submarine cable. We are very optimistic that our cable will be repaired as planned and services fully restored, so that we can continue to operate with continued integrity of the submarine cable.

The repair vessel has already been loaded with required spares for the cable repair. Timelines for cable repairs estimated at 6 to 8 weeks, given the number of cables damaged in this incident.

We will continue to provide regular updates on the progress of the repair efforts, and we assure our customers that all efforts are being made to repair the submarine cable and to deliver the MainOne quality that you have come to rely on.

March 25, 2024