How do I cancel my subscription?

While your subscription is monthly, you may terminate by giving notice to MainOne via email: smartbusiness@mainone.net or call +234 809 […]

Filed under: | Posted on December 17th, 2016 by main_one | Comments Off on How do I cancel my subscription?

Can I change my plan?

Yes, you can change your plan anytime. However, you need to contact us to cancel your current plan and sign […]

Filed under: | Posted on December 17th, 2016 by main_one | Comments Off on Can I change my plan?

Where can I get additional post purchase setup help?

MainOne simplifies purchasing, getting started and ongoing support. With SME-in-a-Box Pro, you get easy migration and onboarding assistance, ongoing 24 […]

Filed under: | Posted on December 17th, 2016 by main_one | Comments Off on Where can I get additional post purchase setup help?

How do I access my Office 365 offered by SME-in-a-Box Pro?

MainOne will provide an end user portal to manage your services. Once purchased, you will access Microsoft Office 365 offered […]

Filed under: | Posted on December 17th, 2016 by main_one | Comments Off on How do I access my Office 365 offered by SME-in-a-Box Pro?

Are there any minimum purchase requirements?

The only thing you need to purchase is a single Microsoft Office 365 offered by MainOne seat license.

Filed under: | Posted on December 17th, 2016 by main_one | Comments Off on Are there any minimum purchase requirements?

I am not a direct MainOne customer, can I still subscribe to SME-in-a-Box Pro?

Yes! You do not have to be a previous customer of MainOne to take advantage of our SME-in-a-Box Pro. This […]

Filed under: | Posted on December 17th, 2016 by main_one | Comments Off on I am not a direct MainOne customer, can I still subscribe to SME-in-a-Box Pro?

What are the benefits of having a customized email address from Microsoft O365?

A domain-based email address, like info@your-business-name.com, helps you look more professional with customers and promotes your website and company. In […]

Filed under: | Posted on December 17th, 2016 by main_one | Comments Off on What are the benefits of having a customized email address from Microsoft O365?

Where are my files stored?

Working or storing files in ‘the cloud’ means that your files are stored securely in Microsoft data centers, accessible via […]

Filed under: | Posted on December 17th, 2016 by main_one | Comments Off on Where are my files stored?

What is Skype for Business?

Skype for Business (PC) and Lync (Mac), included in the Online Essentials and Business Premium plans, allow you to communicate […]

Filed under: | Posted on December 17th, 2016 by main_one | Comments Off on What is Skype for Business?

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“MainOne” also known as “Main One Cable” or “Main One”) is a leading provider of innovative telecom services and network solutions for businesses in West Africa. Since its launch in 2010, MainOne has developed a reputation for highly reliable services to become the preferred provider of wholesale Internet services to major telecom operators, ISPs, government agencies, large enterprises, and educational institutions in West Africa...

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